Awkward Insurance

Integrating AI into Insurance Education

Episode Summary

You are not being replaced by AI. Join host Dustyne Bryant as she hangs out with fellow teamies Beth Benhart Senior Director of Instructional Design and Jay Williams, CIC, CRM, CRIS, MLIS, AIP, AAI, ACSR, Head of Faculty & Academic Development to talk about how The National Alliance For Insurance Education & Research is testing and working on ways to integrate AI into our curriculum. The trio discuss how AI improves productivity, enhances experiences, and inspires creativity but cautions just how flawed it can be. In other words, don’t use AI to replace learning the fundamentals of your craft. Where AI is flawed or when it fails, you’ll need the knowledge to be the professional you were meant to be. Stay curious and keep learning Awkward friends!

Episode Notes

• Beth Benhart - Senior Director of Instructional Design - Beth began her career in secondary education and made the switch to the corporate world after earning her Master’s in Educational Technology from Michigan State University. She has spent the last six years of her career developing training programs for insurance and risk management professionals. Beth has experience with all facets of learning and development including corporate training, learning management system (LMS) administration and instructional design. She is passionate about leveraging innovative eLearning strategies and tools to create on-demand training experiences for adult learners.
• Jay Williams, CIC, CRM, CRIS, MLIS, AIP, AAI, ACSR- Head of Faculty & Academic Development - Jay is the Head of Faculty & Academic Development for The National Alliance for Insurance Education & Research. In his role, he is responsible for all faculty and Educational Consultants, as well as overseeing curriculum development by our Academic Directors. He also oversees curricula for our Agency Operations, Agency Management, and Insurance Company Operations programs. He is an Educational Consultant and a member of our National Faculty, teaching CISR, CIC, Ruble Graduate Seminars, and PROFocus events.

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